Packaging missing is a frustrating thing, one company can help. Do you know what is route package protection? The Route is a shipping insurance company that covers packages that are lost, stolen, or damaged in transit.
Route makes sure that customers receive what they paid for and makes it simple to reorder with just one click. Learn more by continuing to read.
Table of Contents
What is Route Package Protection?
Route’s Green Package Protection is a package protection solution that helps cover your order in the event that your order gets lost, stolen, or damaged. Route Protection may be added to your orders at checkout on the Avocado website for a fee. Route Protect is suggested for mattress and furniture orders due to the significant number of claims.
Also Check: How To Track Amazon Package On Map?
How Does Route Work?
If your order is stolen, lost, or damaged, Route’s knowledgeable support staff works to make sure it is replaced or refunded as desired. In between one and two business days after filing, claims will be reviewed for approval.
How Does Route Process Refunds Or Reorders?
Depending on what’s in stock, Route will reorder the items. An item’s availability will be refunded. Route covers the subtotal in the event of a refund. The Route premium, taxes, and shipping fees are not included. Any additional orders will be charged for by Route, including shipping and taxes.
Read More: Will Amazon Replace Stolen Packages?
Why Add Route Protect Insurance to Your Order?
Avocado products are in high demand and are popular target of theft — from the time they depart our factory all the way to your doorstep. With Route Protect and their free Route App, you can visually track your orders in one place and easily file a claim with their team if your shipment is deemed lost or stolen — with no movement in their tracking system after just 7 business days. Route doesn’t demand any police reports. Also, Route should be notified right away of any damaged shipments.
What Does Route Package Insurance NOT Cover?
Route does not cover:
- Customer errors such as inputting incomplete or incorrect address information
- Late deliveries
- Empty boxes not a result of damage or package tampering sustained in transit
- Damaged shoe boxes
- Claims for lost, stolen or damaged packages filed after the designated claims filing timeframe
- Route reserves the right to reject claims from individuals who have been identified as resellers (individuals with a history of purchasing goods for resale).
Read More: How To Report A Amazon Package Missing?
FAQs
Is Route a Licensed Insurance Company?
It is true that Route, a licensed insurance provider, has a partnership with Lloyds of London, one of the leading names in shipping insurance.
Can I Change My Shipping Method?
Reorders will not be shipped using a different delivery method than the one used for the initial order. For instance, reorders cannot be reshipped using an expedited shipping method if the original order was sent with Standard ground shipping.
Is Route Package Protection Necessary?
Package protection isn’t a requirement, but it’s a good idea because it benefits both merchants and consumers. Package protection is a crucial tool that retailers can use to enhance the post-purchase experience and safeguard the customer.
Is It Worth Paying for Parcel Protection?
Generally, it will only depend on what you are sending and how much it is worth. A shipment containing a delicate item, like a work of art, for example, runs the risk of being harmed by the postal system. In this situation, purchasing a parcel insurance ensures that you will receive compensation in the event that your item is damaged, lost, or destroyed.
Final Words
Route Protect is the quickest and most effective method for immediately resolving shipping issues. Orders up to $15,000 can be covered by Route Protect insurance.
Read More:
